Troubleshooting / I Need Help With AgilePoint Logs

Parent topic: I Need Help With AgilePoint Logs

Where Are the AgilePoint Logs?

Summary

Errors and events are recorded in log files in various locations.

Details

The following table provides a list of AgilePoint logs and the locations where they are recorded.

Type of Logs	Location	Information in this Log	More Information
AgilePoint Server Logs	On the AgilePoint Server machine: [AgilePoint Server installation folder]\log	Informational, warning, and/or error messages about the server and the workflow engine.	For Windows Service installations, navigate to the AgilePoint Server Manager > Location field to find the [AgilePoint Server installation folder]. Turn On AgilePoint Server Debug Mode Logs for Active Directory Synchronization
AgileConnector Logs	On the AgilePoint Server machine: [AgilePoint Server installation folder]\log\AgileConnector	Information about execution of AgileParts in the SharePoint stencil. Failures in the SPSIntegration AgileConnector are recorded under AgileConnector [(Info/Debug/Error)] logs.	Checking the AgilePoint SharePoint Integration Log Files
SAP AgileConnector Logs	On the AgilePoint Server machine: [AgilePoint Server installation folder]\log\SAPAgileConnector	Information about execution of SAPAgileParts in the SAPIntegration stencil. Failures of SAP AgileParts are recorded under SAPAgileConnector [(Info/Debug/Error)] logs.	This is applicable to SAP Integration users only.
SPSIntegration Logs	On the SharePoint Server machine. You can find the log location using the AgilePoint Configuration List.		Set the AgilePoint Configuration List for Office 365 Integration
Event Logs	Failures are written in the Event log files both in AgilePoint Server and SharePoint Server.	Information about particular events that occurred during the execution of the process instance.	See Your Event Log
AgilePoint Clustering Server Manager Logs	On the AgilePoint Server machine: [AgilePoint Clustering Server Manager installation folder]\log		This is applicable to AgilePoint Clustering Server Manager (CSM or NLB) users only.