Edit Event Service Screen > Configuration Tab > Incoming Email Screen

Changes the configuration for an incoming e-mail event service.



Good to Know

How to Start

  1. In the Manage Center, click System > Events Service.
  2. On the Events Service Screen, click Expand for your event service.
  3. Click Edit .
  4. Click the Configuration tab.

Fields

Field Name Definition

Choose an existing Mail Server / Configure New Mail Server

Function:
Let's you use an e-mail server that exists, or configures a new e-mail server.
Accepted Values:
  • Choose an existing Mail Server - Selects an e-mail server from the current list.
  • Configure New Mail Server - Starts configuration for a new e-mail server.
Default Value:
Configure New Mail Server

Exchange Server Name

Function:
Specifies the URL for your email server.
To Open this Field:
  1. Select MS Exchange.
Accepted Values:
A valid email server URL.
Default Value:
None

IMAP Server Name

Function:
Specifies the host name or IP address of the IMAP4 server.
To Open this Field:
  1. Select IMAP.
Accepted Values:
  • A valid host name or IP address for your IMAP4 Server.
Default Value:
None

POP3 Server Address

Function:
Specifies the IP address of the POP3 server.
To Open this Field:
  1. Select POP3.
Accepted Values:
  • A valid IP address for your POP3 server.
Default Value:
None

Port

Function:
Specifies the port number which is configured to communicate with your server.
Accepted Values:
  • A valid port number.
Default Value:
None

Require SSL

Function:
Specifies if the server uses an SSL encrypted connection.
Accepted Values:
  • Selected - The server can use an SSL connection.
  • Deselected - The server does not use an SSL connection.
Default Value:
Deselected

Name

Function:
Specifies a name of the server to associate with an e-mail event.
Accepted Values:
A valid server name.
Default Value:
None

Account

Function:
Specifies account name of the user to associate with an e-mail event.
Accepted Values:
A valid user account name.
Default Value:
None

Password

Function:
Specifies the password for your email server.
Accepted Values:
One line of text with no spaces.
Default Value:
None

Test

Function:
Verifies whether the specified account credential is valid.

Incoming E-mail Filter Options

Function:
Filters the incoming e-mail based on the sender name.
Accepted Values:
  • Selected - Filters the incoming e-mail based on the sender name.
  • Deselected - Does not filter the incoming e-mail.
Default Value:
Deselected

Check for new message every

Function:
Does a check for new messages in the e-mail account each specified minute.
Accepted Values:
  • Selected - Does a check for new message in the e-mail account for each specified minute.
  • Deselected - Does not do a check for new messages.
Default Value:
Deselected

Leave Mail on Server

Function:
Stores the e-mail on specified server.
Accepted Values:
  • Selected - Stores the e-mail on server.
  • Deselected - Does not store the e-mail on server.
Default Value:
Deselected

Email Subject

Function:
Specifies a process data variable that contains to the subject of your e-mail.
Accepted Values:
A valid custom attribute.
Default Value:
None

Sender

Function:
Specifies a process data variable that contains the sender of your e-mail.
Accepted Values:
A valid custom attribute.
Default Value:
None

Attachment Location

Function:
The base file path where attachments from the email event service are stored.

When AgilePoint Server stores the files, it places them in an auto-generated subfolder.

Accepted Values:
A valid folder path (without the file name) on the AgilePoint Server machine.
Default Value:
None

Mail Body

Function:
Specifies a custom attribute that contains to the body of your email. When the email account specified receives an email, the data associated with this attribute is stored. It can then be referenced in the process using the specified custom attribute.
Accepted Values:
A valid custom attribute.
Default Value:
None

Enable Incoming Email Event

Function:
Specifies if the incoming e-mail trigger is active.
Accepted Values:
  • Selected - The incoming e-mail trigger is active.
  • Deselected - The incoming e-mail trigger is not active.
Default Value:
Deselected

Update

Function:
Changes the information of the incoming e-mail event.